Got a question?

About the deals

After you have found the deal you want, add the item to your Cart and proceed to Checkout.

There you will need to fill in all the relevant information: Shipping Information (if applicable), Billing Information, and so on.

Once that is done, continue to the Payment Method page.

Here you will be given a summary of your order and once you are happy click the ‘Complete Order’ button. You will be redirected to PayFast to complete your purchase securely. For Real Deals uses PayFast for all our payments, ensuring all transactions are secure and encrypted.

For more information regarding Payments please view our FAQ - Making Payments section.

Not at this stage, unfortunately. Once this is available all our customers will be notified!

We love bringing you new deals daily! All our deals are updated frequently throughout the day.

If you do not want to miss out on all the Latest Deals click this link to sign up for our newsletter: Get our newsletter

Here at For Real Deals we are all about getting the best deals for our customers.

We negotiate awesome discounts with our suppliers by offering them access to our database of subscribers aka YOU.

They get lots of new customers, you get amazing deals!

Everybody wins!

We are always more than happy to help our customers with any questions they may have.

Information regarding a deal can be found under the description and fine print of the deal. Contact details of our Partners are provided should you have any more or any specific questions regarding the deal.

Nope. If you snooze you lose!

If you do not want to miss out on all the Latest Deals click this link to sign up for our newsletter: Get our newsletter

Great so you bought an awesome deal! Congrats!

You will receive an email with your Voucher and instructions for how to redeem it. Or alternatively, your Vouchers can be viewed under your customer portal if you have registered.

No worries! Just pop us an email with your order number and we will send it again. Or alternatively, your Vouchers can be viewed under your customer portal if you have registered.

Please give us a call on +27 21 202 4619, we are always happy to hear from our customers.

General

We search far and wide for the Best Daily Deals on Goods, Things to Do, Getaways, Food & Drink, Entertainment, and more to be featured on For Real Deals.

These deals may only be available for a short period of time or until stocks last. When you purchase one of our deals it will either be delivered to you straight from our warehouse or from one of our suppliers.

Specifics about each deal can be found under the Fine Print section on all listings.

We cover a variety of cities across South Africa, including:

  • Bloemfontein
  • Cape Town
  • Durban
  • East London
  • Johannesburg
  • Knysna
  • Nelspruit
  • Pietermaritzburg
  • Port Elizabeth
  • Pretoria
  • Soweto
  • Stellenbosch

Absolutely. For Real Deals has an SSL certificate.

SSL certificates create a foundation of trust by establishing a secure connection. To ensure visitors their connection is secure, browsers provide visual cues, such as a lock icon or a green bar.

For more details, please see our Privacy Policy.

Not a problem! You can reset your password on the Sign In page.

Just click on the Forgot Password link and you will be redirected to the Reset Your Password page.

Enter your email address used when creating your account and we will send you an email with instructions on how to reset your password.

It is that simple!

You can reset your password on the Sign In page.

Just click on the Forgot Password link and you will be redirected to the Reset Your Password page.

Enter your email address used when creating your account and we will send you an email with instructions on how to reset your password.

It is that simple!

Not at this stage, unfortunately.

But we are hard at work creating the best mobile app intended for customer purchases.

Once this is available all our customers will be notified!

Sometimes, for some strange reason, they may get stuck in your spam folder.

Tell your email provider that it is not spam! It is the Best Daily Deals out there!

If that doesn’t seem to solve the problem, click this link to sign up again: Get our newsletter

Cookies are little documents containing helpful information about you and your preferences.

For instance, imagine selecting a certain language for a website you would visit. You would tell the website: "Hey, I'd like to view your website in, say, English." The website would then save that information to a little document - a cookie on your computer.

The next time you would visit that website, it would be able to read the cookie it saved earlier. That way, the website could 'remember' your language and let you view the website in English, without you having to select your language again.

Pretty handy, huh?

Please give us a call on +27 21 202 4619, we are always happy to hear from our customers.

Making payments

After you have found the deal you want, add the item to your Cart and proceed to Checkout.

There you will need to fill in all the relevant information: Shipping Information (if applicable), Billing Information, and so on.

Once that is done, continue to the Payment Method page.

Here you will be given a summary of your order and once you are happy click the ‘Complete Order’ button. You will be redirected to PayFast to complete your purchase securely. For Real Deals uses PayFast for all our payments, ensuring all transactions are secure and encrypted.

For Real Deals uses PayFast for all our payments, all transactions are secure and encrypted.

Methods of payment available are:

  • Credit & Cheque cards (Visa / Mastercard)
  • Instant EFT by PayFast
  • Masterpass
  • Bitcoin

If you cannot get your payment to go through, make sure that you've input all your details correctly.

Make sure that your card provider has not put a block on internet transactions.

You might want to try using an alternative method of payment or a different credit or cheque card.

For Real Deals uses PayFast for all our payments.

PayFast is PCI DSS Level 1 Service Provider (the highest level).

PayFast is developed with the same demands on security and performance as websites used for banking services and share trading. Your account login, personal details, and all money transactions are secured using Secure Socket Layer (SSL) technology with high-security 256-bit encryption.

Your sensitive financial information (like credit/debit card details) will never be sent to the people you pay! So, you do not need to worry about paying people you do not know.

PayFast makes use of 3D Secure to further enhance the security of credit card transactions.

3D Secure is a technical standard created by Visa and MasterCard to further secure CNP (Cardholder Not Present) transactions over the Internet.

MasterCard brands their system as 'MasterCard SecureCode' and Visa call theirs 'Verified by Visa'.

3D Secure protects a buyer's credit card against unauthorized use when shopping online. This simple service enables buyers to validate transactions you make over the internet by requesting a personal code (usually sent to your cell phone or email address as a onetime PIN). It helps protect against fraudulent use by unauthorized individuals.

Not at this stage, unfortunately. But we are hard at work getting this ready for you!

Once this is available all our customers will be notified.

Not at this stage, unfortunately. But we are hard at work getting this ready for you!

Once this is available all our customers will be notified.

Placing orders

After you have found the deal you want, add the item to your Cart and proceed to Checkout.

There you will need to fill in all the relevant information: Shipping Information (if applicable), Billing Information, and so on.

Once that is done, continue to the Payment Method page.

Here you will be given a summary of your order and once you are happy click the ‘Complete Order’ button. You will be redirected to PayFast to complete your purchase securely. For Real Deals uses PayFast for all our payments, ensuring all transactions are secure and encrypted.

For more information regarding Payments please view our FAQ - Making Payments section.

If you cannot get your payment to go through, make sure that you have input all your details correctly.

Make sure that your card provider has not put a block on internet transactions.

You might want to try using an alternative method of payment or a different credit or cheque card.

Not to worry just make sure your address coincides with Google Maps.

HINT: Check that you are using the correct postal/street code.

Shipping

We want to say yes, but the best thing to do would be to contact us.

We will do everything we can to help!

Yes! But please take note that if the parcel gets delivered to your office's front desk, or the security gate, or the wrong department - it is still confirmed and delivered.

We will get confirmation of delivery and with that, it is out of our hands and hopefully into yours.

Please note that we do not, under any circumstance, ship to PO boxes.

Yes, unfortunately, we do charge shipping because we do not want to go broke.

It all depends on what deal you purchase. As soon as your order has been processed you will be provided with a tracking number.

We will send you the link once your parcel has been shipped. Enter tracking number provided and get tracking results.

Vouchers

Congrats on your awesome deal!

All instructions on how to redeem your voucher and contact details for the Partner will be listed under the fine print of the deal.

No worries just pop us an email with your order number and we will send it again.

Most vouchers last at least 3 months.

HINT: Always check the expiry date and make a note of it.

Usually, vouchers can be used straight away.

All instructions on how to redeem your voucher and contact details for the Partner will be listed under the fine print of the deal.

Unfortunately, all our awesome deals are non-refundable. However, most vouchers are transferable.

Why not give your For Real Deal voucher to a friend or family member as a gift?

Yes, unless the voucher says otherwise.

Yes, it is probably a good idea to bring along your ID when redeeming your voucher, so they know it is really you.

For a gift, ask your friend to bring along his/her ID when redeeming.

Businesses might ask for these details to prevent fraud.

We research every vendor to ensure we deal with only the most trusted brands.

However, should a vendor not honour your voucher or unexpectedly shuts down, we will try our utmost best to compensate you.

Warranty, defects & returns

Yes, most products are covered by the warranty provided by the manufacturer.

That sucks, we’re sorry to hear that!

Firstly, inform the courier to make a note of it on his delivery papers (Very important!)

Then contact us within 5 days of receipt of the item at your delivery address detailing the issue you are experiencing.

If you really want to return the product be sure to do so within 5 days of receipt of the item at the delivery address.

Contact us and we will get the ball rolling.

You will be requested to supply your order number, the name of the product you are returning, and the detailed problem with the item.

Please note that return freight will be at your expense.