Voucher Policy

Voucher Policy



SECTION 1 – CANCELLATION OF VOUCHER


All vouchers unless otherwise stated can be cancelled within seven working days after the day you receive the confirmation email by submitting a request to info@forrealdeals.co.za.

Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 calendar days from the day of which you informed For Real Deals about your cancellation.

However, if you redeem your Voucher within seven working days after the day you receive the confirmation email, you expressly request the services to begin being provided to you, and you acknowledge that you lose your right to cancel the purchase of the Voucher.

For Real Deals is not responsible for the supply or provision of the Partner Offering, once your Voucher is redeemed you are not entitled to a refund (in whole or in part).

The Partner may have its own terms and conditions applicable to the cancellation of the Partners Offering. It is the purchaser’s sole responsibility to contact the Partner and cancel any reservations made within the Partners Cancellation Policy. Non-cancellation of a reservation will result in it being considered a no-show, where no-shows forfeit the For Real Deals voucher.



SECTION 2 – SUPPLY OR PROVISION OF PARTNER OFFERING


For Real Deals is not responsible for the supply or provision of the Partner Offering. For Real Deals only sells and supplies the Voucher. The Partner is solely responsible to the purchaser of the advertised goods and services.

Any complaints and/or unsatisfactory service provided or supplied by the Partner to the purchaser of the advertised goods and services must be addressed to the Partner directly. This is because the Partner, and not For Real Deals, is responsible for the supply and/or provision of the Partner Offering.

The Partner may have its own terms and conditions applicable to the sale, supply and/or provision of the Partner Offering. It is the purchaser’s sole responsibility to familiarise themselves with the Partners Policies.



SECTION 3 – SUBJECT TO AVAILABILITY


Subject to availability can be found under The Fine Print section on all Partner Offerings. Securing your preferred time for the supply and/or provision of the Partner Offering must be addressed to the Partner directly.

Unless expressly stated otherwise, the Voucher does not entitle the Voucher Holder to receive the Partner Offering at a specific time. We strongly recommend contacting the Partner in advance to secure your preferred time for the supply and/or provision of the Partner Offering.



SECTION 4 – REDEMPTION


All vouchers will have clear reservation/booking requirements with contact details to do so, alternatively, contact the Partner for redemption instructions.

For Real Deals vouchers may be limited to a maximum per person, per Partner or per redemption, this is at the Partners discretion and can be found under The Fine Print section on all Partner Offerings.



SECTION 5 – GENERAL


Voucher may not be exchanged for cash.

All images shown are for illustration purposes only, actual products may vary.

For Real Deals does not cover additional tax, service charge or gratuity. Gratuity is not included in your For Real Deals voucher and is applicable to your entire bill before any discounts are applied.

Vouchers cannot always be used in conjunction with in-store promotions.

Most vouchers expire after 3 months.

HINT: Always check the expiry date and make a note of it.